Privacy Policy

How we protect your data while securing your AI infrastructure

1. Introduction

At NextGen AI Systems, we understand that reliability and trust go hand-in-hand. This Privacy Policy describes how we collect, use, and protect your information when you use our Platform, including our Reliability Layer (NARL), Explainability Engine, Persistent Memory Layer, and associated API services.

2. Information We Collect

We collect several types of information to provide and improve our services:

  • Account Information: Name, email address, company details, and billing information when you register for an enterprise account.
  • Telemetry and Usage Data: Interactions with our API, orchestration engine logs, and performance metrics.
  • AI Workload Data: To provide our Verification and Memory layers, our systems process inputs and outputs from your connected AI models. This data is strictly used for the requested reliability services.

3. How We Use Your Information

  • To provide, operate, and maintain the NextGen AI Reliability ecosystem.
  • To improve our reasoning algorithms and verification pipelines.
  • To ensure the security and integrity of our multi-agent orchestration infrastructure.
  • To provide customer support and respond to technical inquiries.

4. Data Security & Memory Storage

Security is foundational to our Persistent Memory Layer. We implement enterprise-grade encryption (in transit and at rest) to protect your contextual data. We do not use your proprietary workflow data to train our foundational models without explicit consent.

5. Explainability and Audit Logs

Our Explainability Engine generates logs to trace AI decisions. These logs are accessible to authorized administrators within your organization to ensure transparency and compliance with your internal policies.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. You can manage your preferences through your NextGen AI dashboard or by contacting our support team.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@nextgenai.com.